Shipping
Order Timeline: Please note that we do not ship daily. Orders can be expected to ship within a week. You will receive an email as soon as your order is dropped off at the post office.
All priority shipping options come with $50 insurance. If you would prefer to add or increase the insurance to cover your full order, please email us at planthealingwoman@gmail.com. We are not responsible for lost, stolen, or damaged orders on behalf of the USPS.
Refund Policy
We're unable to offer returns or refunds unless there's a defect or an error on our end — in which case, please reach out within 14 days with a photo and we'll take care of it.
For lost or damaged shipments, claims are handled directly through USPS. Priority mail includes $50 of coverage, and you can add more at checkout. Visit USPS.com with your tracking number to get started. You will need photos of the box damage and shipping label ready.
